REGULATIONS OF THE ONLINE STORE
INSPIROWANE.EU
FOR ENTREPRENEURS

1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. CONDITIONS OF CONCLUDING A SALES AGREEMENT
4. PAYMENT METHODS
5. COST, DATE AND METHODS OF DELIVERY
6. CONDITIONS FOR TERMINATING AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES
7. COMPLAINT PROCEDURE
8. ADDITIONAL PROVISIONS
9. PRODUCT OPINIONS
10. ILLEGAL CONTENT AND OTHER CONTENT IN COMPLIANCE WITH THE REGULATIONS
11. FINAL PROVISIONS

1. GENERAL PROVISIONS

1.1. The Online Store available at www.inspirowane.eu is run by Damian Wawrzyniak running a business under the name 7 Regnum Group Damian Wawrzyniak NIP: 7551852168 (business address and correspondence address: 7 Regnum Group Damian Wawrzyniak, Pasternik 4F Głogówek 48-250, Poland entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, e-mail address: [email protected].
1.2. The Online Store and these Regulations are addressed solely to entrepreneurs, excluding consumers.
1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data are processed for the purposes, within the scope and based on the principles indicated in the privacy policy published on the Online Store's website. Providing personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to view their content and the right to update and correct them.
1.4. Definitions:
1.4.1. WORKING DAY – one day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
1.4.3. OFFER FORM – Electronic Service intended for the Service Recipient, which is an interactive form available in the Online Store enabling the Customer to prepare an Offer.
1.4.4. ORDER FORM - Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.5. CUSTOMER – a Service Recipient who intends to conclude or has concluded a Sales Agreement with the Seller.
1.4.6. CIVIL CODE - Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
1.4.7. ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's IT system in which the Service Recipient's data is collected, including information about placed Orders.
1.4.8. NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive the content of subsequent editions of the newsletter containing information about Products in the Online Store.
1.4.9. OFFER – a quote prepared by the Service User using the Offer Form using the Product(s) available in the Online Store. The quote is addressed to a third party in relation to the Service Recipient and the Service Provider and constitutes only an invitation to conclude a contract, within the meaning of Art. 71 of the Civil Code.
1/4/10. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
1/4/11. REGULATIONS – these regulations of the Online Store.
1/4/12. ONLINE STORE - Service Provider's Online Store available at the Internet address: www.inspirowane.eu.
1/4/13. SELLER; SERVICE PROVIDER - Damian Wawrzyniak running a business under the name 7 Regnum Group Damian Wawrzyniak NIP: 7551852168 (business address and correspondence address: Damian Wawrzyniak, Pasternik 4F, Głogówek 48-250, Poland) entered into the Central Register and Information on Business Republic of Poland run by the minister responsible for economy, e-mail address: [email protected].
1/4/14. SALES AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
1/4/15. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
1/4/16. SERVICE RECIPIENT - a natural person with full legal capacity for whom the use of the Online Store (including Electronic Services) is directly related to his or her business or professional activity (not being a consumer in this case), and regardless of the fact of conducting business activity, a legal person or an organizational unit without legal personality, which is granted legal capacity by law, using the Electronic Service.
1/4/17. ORDER - the Customer's declaration of will aimed directly at concluding a Product Sales Agreement with the Seller.
1/4/18. SUBMITTING AN OFFER - generating an Offer by the Service User using the Offer Form.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Offer Form and Newsletter.
2.1.1. Account - using the Account is possible after completing two subsequent steps - (1) completing the Registration Form and (2) clicking the "Register" field. In the Registration Form, it is necessary to provide the following data of the Service User: name and surname, address (street, house/apartment number, postal code, city, country), name of the address, e-mail address, contact telephone number and password. It is also necessary to provide the company name and send the following documents to the Service Provider in electronic form: certificate of tax identification number (NIP), REGON number and entry in the Central Register and Information on Business. The Service Provider reserves the right to verify the submitted documents.
2.1.1.1. After creating an Account, the Service Provider reserves the right to grant the Customer a discretionary discount on Products. If a discount is granted, it will be assigned to the Service User's Account in the Online Store. The Service Provider reserves the right to change the amount of the discretionary discount granted due to the scope and type of assistance provided by the Service Provider in submitting the Offer. Changing the amount of the discount does not affect previously concluded Sales Agreements.
2.1.2. Order Form - the use of the Order Form begins when the first Product is added to the electronic cart in the Online Store. An order is placed after completing a total of two subsequent steps - (1) completing the Order Form and (2) clicking the "I confirm the order" field - until then, it is possible to modify the entered data yourself (for this purpose, follow the displayed messages and information available on the website online store). It is necessary to provide the following data in the Order Form: name and surname/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number, tax identification number (NIP), Product/ y, quantity of Product(s), place and method of delivery, method of payment.
2.1.3. Offer Form - the use of the Offer Form begins after the Service User logs in to the Account and selects the "My offers" tab. Submission of the Offer takes place after completing a total of three subsequent steps - (1) completing the Offer Form, (2) assigning the prices of Products to a third party with the possible use of a discretionary discount granted to the Service Recipient and (3) clicking the "Save" field - at this point the Offer is submitted, which is available within the Account, in the "My offers" tab. The following information must be provided in the Offer Form: Offer number, Offer description and contact details of the Service Recipient: company name, name and surname, contact telephone number, e-mail address.
2.1.4. Newsletter - the Newsletter is used by checking the appropriate checkbox when creating an Account - when the Account is created, the Service Recipient is subscribed to the Newsletter.
2.2. The use of Electronic Services by the Service Recipient is free of charge.
2.2.1. The Account, Newsletter and Offer Form in the Online Store are provided for an indefinite period of time.
2.2.2. The use of the Order Form is one-time and ends when the Order is placed via it.
2.3. Technical requirements necessary for cooperation with the IT system used by the Service Provider:
2.3.1. A computer, laptop or other multimedia device with Internet access.
2.3.2. Access to e-mail.
2.3.3. Web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 9.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher.
2.4. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account the respect for personal rights and intellectual property rights of third parties.
2.5. The service recipient is obliged to enter data consistent with the actual situation.
2.6. The Service Recipient is prohibited from providing illegal content.

3. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT

3.1. Announcements, advertisements, price lists and other information about Products provided on the Online Store's websites, in particular their descriptions, technical and operational parameters and prices, constitute an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code.
3.2. The Product price displayed on the Online Store website is given in Polish zlotys and includes all components, including VAT and customs duties. However, the prices do not include possible delivery and payment costs, which are indicated when placing the Order.
3.3. The Product price displayed on the Online Store website is binding at the time the Customer places the Order. This price will not change regardless of price changes in the Online Store, which may appear in relation to individual Products after the Customer places an Order.
3.4. Conclusion of the Sales Agreement using the Order Form
3.4.1. In order to conclude the Sales Agreement, it is necessary for the Customer to place an Order in advance using the Order Form.
3.4.2. After placing the Order, the Seller immediately confirms its receipt, which binds the Customer to his Order. Confirmation of receipt of the Order is made by sending an appropriate message to the Customer's e-mail address provided when placing the Order, which contains at least confirmation of all important elements of the Order and the Seller's declaration of receipt of the Order.
3.4.3. Then, the Seller may accept the Order for execution no later than within 3 Business Days (the validity period of the Order). The Order is accepted for execution by sending an appropriate message to the Customer's e-mail address provided when placing the Order, containing the Seller's declaration of acceptance of the Order for execution - upon receipt by the Customer of this message, a Sales Agreement is concluded between the Customer and the Seller.
3.5. Conclusion of a Sales Agreement using an Offer
3.5.1. The Customer has the option of placing an Order also using a previously submitted Offer. In such a case, in order to conclude the Sales Agreement, it is necessary to log in to the Account and submit an Offer by the Customer and send it by the Customer to the Seller's e-mail address in order to place an Order.
3.5.2. After receiving the Offer, the Seller has the opportunity, within 3 Business Days, via e-mail, to (1) confirm acceptance of the Customer's Order in accordance with the Submitted Offer or (2) present to the Customer his offer created on the basis of the Customer's Offer, taking into account any additional components such as delivery costs, prepayment amount and payment deadline.
3.5.2.1. If the Seller confirms acceptance of the Customer's Order in accordance with the Submitted Offer, a Sales Agreement is concluded between the Seller and the Customer at the time of confirmation.
3.5.2.2. If the Seller presents its offer to the Customer in order to conclude a Sales Agreement, it is necessary for the Customer to accept such an offer via e-mail - when the Seller's offer is accepted by the Customer (i.e. receipt of this declaration by the Seller), a Sales Agreement is concluded between the Seller and the Customer. If the Seller has not indicated a different date in his offer, the validity period of his offer is 10 days.
3.6. The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by (1) making these Regulations available on the Online Store website, (2) sending the Customer the e-mail message referred to in point. 3.4.2., 3.4.3., 3.5.2., as well as by (3) sending proof of purchase of the concluded Sales Agreement. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.

4. PAYMENT METHODS

4.1. The Seller provides the following payment methods:
4.1.1. Payment on delivery upon receipt of the shipment.
4.1.2. Payment by traditional transfer to the Seller's bank account.
4.1.2.1. Bank: Alior Bank SA
4.1.2.2. Account number: PL63 2490 0005 0000 4500 4481 8773.
4.1.3. Electronic payments via the Przelewy24 website - including: e-transfer, BLIK, payment card, installment payment.
4.2. Settlement of transactions with electronic payments and payment cards is carried out in accordance with the Customer's choice via the Przelewy24 website.

5. COST, DATE AND METHODS OF DELIVERY

5.1. The Seller provides the following methods of delivery or collection of the Product:
5.1.1. Courier delivery, cash on delivery courier delivery.
5.1.2. Own transport of the Seller or the Customer - after prior arrangement of the terms of receipt of the goods.
5.2. Possible delivery costs are indicated when placing the Order. They depend on the delivery and payment method chosen by the Customer. Delivery costs are also indicated on the Online Store website in the "Delivery costs" tab.
5.3. The delivery time of the Product to the Customer is up to 20 weeks, unless a different date is specified in the description of a given Product or when placing the Order. This deadline should be calculated as follows:
5.3.1. If the Customer chooses the payment method by transfer - from the date of crediting the Seller's bank account.
5.3.2. If the Customer chooses the cash on delivery method of payment - from the date of conclusion of the Sales Agreement.

6. CONDITIONS FOR TERMINATING AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES

6.1. The Service Provider and the Service Recipient may terminate the contract for the provision of Electronic Services at any time by mutual consent of the parties.
6.2. Termination of the contract for the provision of Electronic Services:
6.2.1. An indefinite, continuous contract for the provision of Electronic Services (e.g. Account) may be terminated.
6.2.2. The Service Recipient may terminate the contract for the provision of Electronic Services without specifying reasons by sending an appropriate declaration via e-mail to the following address: [email protected] or in writing to the following address: 7 Regnum Group Damian Wawrzyniak, Pasternik 4F, 48-250 Głogówek, Poland. In such a case, the contract expires after 7 days from the date of submission of the declaration of will to terminate it (notice period), unless the parties agree on a shorter notice period.
6.2.3. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service User an appropriate statement.

7. COMPLAINT PROCEDURE

7.1. Product Complaints: in accordance with Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty towards the Customer is excluded.
7.2. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store:
7.2.1. Complaints related to the provision of Electronic Services via the Online Store and other complaints related to the operation of the Online Store may be submitted by the Service Recipient via e-mail to the following address: [email protected] or in writing to the following address: 7 Regnum Group Damian Wawrzyniak, Pasternik 4F, 48 -250 Głogówek, Poland.
7.2.2. It is recommended to provide as much information and circumstances as possible regarding the subject of the complaint in the description of the complaint, in particular the type and date of occurrence of the irregularity and contact details - this will facilitate and speed up the consideration of the complaint by the Service Provider.
7.2.3. The Service Provider will consider the complaint immediately, no later than within 14 days.
7.2.4. The Service Provider's response to the complaint is sent to the address provided by the Service User, unless the Service User provides a different method.

8. ADDITIONAL PROVISIONS

8.1. The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer in the Order Form and the fact of concluding the Sales Agreement.
8.2. In the case of a payment method other than cash on delivery upon receipt of the shipment, the Customer is obliged to pay the price under the Sales Agreement within 7 days from the date of its conclusion, unless the Sales Agreement provides otherwise.
8.3. The Products that are the subject of the Sales Agreement concluded with the Customer remain the property of the Seller until payment of the price of the Product(s) and delivery costs under the Sales Agreement.
8.4. When the Seller releases the Product to the carrier, the benefits and burdens related to the item and the risk of accidental loss or damage to the item are transferred to the Customer. In such a case, the Seller is not liable for the loss, loss or damage of the Product occurring from its acceptance for transport until its delivery to the Customer and for any delay in the transport of the shipment.
8.5. If the Product is sent to the Customer via a carrier, the Customer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that the Product was lost or damaged during transport, he is obliged to perform all actions necessary to establish the carrier's liability.
8.6. The Service Provider/Seller's liability towards the Service Recipient/Customer, regardless of its legal basis, is limited - both as part of a single claim and for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement. The Service Provider/Seller is liable to the Service Recipient/Customer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits to the Service Recipient/Customer.

9. PRODUCT OPINIONS

9.1. The Seller allows its Customers to issue and access opinions about Products and the Online Store under the terms specified in this point of the Regulations.
9.2. It is possible for the Customer to submit an opinion after using the form enabling adding an opinion about the Product or Online Store. This form may be made available directly on the Online Store's website (including via an external widget) or may be made available via an individual link received by the Customer after purchase to the e-mail address provided by him. When adding an opinion, the Service User may also add a graphic rating or photo of the Product - if such an option is available in the opinion form.
9.3. An opinion about a Product may only be issued for Products actually purchased in the Seller's Online Store and by the Customer who purchased the reviewed Product. It is prohibited to conclude fictitious or sham Sales Agreements in order to provide opinions about the Product. An opinion about the Online Store may be issued by a person who is a Customer of the Online Store.
9.4. Adding opinions by Customers cannot be used for illegal activities, in particular for activities constituting an act of unfair competition or activities violating personal rights, intellectual property rights or other rights of the Seller or third parties. When adding an opinion, the Customer is obliged to act in accordance with the law, these Regulations and good practices.
9.5. Opinions may be made available directly on the Online Store website (e.g. for a given Product) or on an external website collecting opinions with which the Seller cooperates and to which the Seller links on the Online Store website (including via an external widget located on the Online Store website).
9.6. The Seller ensures that published opinions about the Products come from its Customers who purchased a given Product. For this purpose, the Seller takes the following actions to check whether the opinions come from its Customers:
9.6.1. Publishing an opinion issued using a form available directly on the Online Store website requires prior verification by the Service Provider. Verification consists in checking the compliance of the opinion with the Regulations, in particular in checking whether the person giving the opinion is a Customer of the Online Store - in this case, the Seller checks whether the person made a purchase in the Online Store, and in the case of an opinion about a Product, he additionally checks whether he purchased the reviewed Product. Verification takes place without undue delay.
9.6.2. The Seller sends its Customers (including via an external opinion collection service with which it cooperates) an individual link to the e-mail address provided by the Seller during the purchase - in this way, only the Customer who purchased the Product in the Online Store has access to the opinion form.
9.6.3. In case of doubts of the Seller or objections addressed to the Seller by other Customers or third parties as to whether a given opinion comes from the Customer or whether a given Customer has purchased a given Product, the Seller reserves the right to contact the author of the opinion in order to clarify and confirm that he is actually a Customer of the Online Store. or purchased the reviewed Product.
9.7. Any comments, appeals against the verification of the opinion, or reservations as to whether a given opinion comes from the Customer or whether a given Customer has purchased a given Product may be reported in a manner analogous to the complaint procedure indicated in point 6 of the Regulations.
9.8. The Seller does not post or order any other person to post false opinions or recommendations of Customers and does not distort Customers' opinions or recommendations in order to promote its Products. The seller provides both positive and negative opinions. The seller does not provide sponsored reviews.

10. ILLEGAL CONTENT AND OTHER CONTENT IN COMPLIANCE WITH THE REGULATIONS

10.1. This point of the Regulations contains provisions arising from the Digital Services Act regarding the Online Store and the Service Provider. The Service Recipient is generally not obliged to provide content when using the Online Store, unless the Regulations require providing specific data (e.g. data for placing an Order). The Service User may be able to add an opinion or comment in the Online Store using the tools provided for this purpose by the Service Provider. In each case of providing content by the Service Recipient, he is obliged to comply with the rules contained in the Regulations.
10.2. CONTACT POINT - The Service Provider designates the e-mail address [email protected] as a single point of contact. The contact point enables direct communication of the Service Provider with the authorities of the Member States, the European Commission and the Digital Services Council and at the same time enables service recipients (including Service Recipients) direct, fast and friendly communication with the Service Provider by electronic means, for the purposes of applying the Digital Services Act. The Service Provider indicates Polish and English for the purposes of communication with its contact point.
10.3. Procedure for reporting Illegal Content and actions in accordance with Art. 16 Digital Services Act:
10.3.1. Any person or entity may report to the Service Provider the presence of specific information that a given person or entity considers to be Illegal Content to the e-mail address [email protected].
10.3.2. The notification should be sufficiently precise and properly justified. For this purpose, the Service Provider enables and facilitates submission of reports containing all of the following elements to the e-mail address provided above: (1) a sufficiently substantiated explanation of the reasons why a given person or entity alleges that the reported information constitutes Illegal Content; (2) a clear indication of the precise electronic location of the information, such as the exact URL(s), and, where applicable, additional information to identify the Illegal Content, as appropriate to the type of content and the specific type of service; (3) name and surname or name and e-mail address of the person or entity making the report, with the exception of reports regarding information considered to be related to one of the crimes referred to in Art. 3-7 of Directive 2011/93/EU; and (4) a statement that the reporting person or entity has a good faith belief that the information and allegations contained herein are accurate and complete.
10.3.3. The notification referred to above is deemed to constitute the basis for obtaining actual knowledge or information for the purposes of Art. 6 of the Digital Services Act in relation to the information it concerns, if it enables the Service Provider acting with due diligence to determine - without a detailed legal analysis - the illegal nature of a given activity or information.
10.3.4. If the report contains electronic contact details of the person or entity that submitted the report, the Service Provider shall, without undue delay, send such person or entity confirmation of receipt of the report. The service provider shall also notify such person or entity without undue delay of its decision with respect to the information covered by the report, providing information on the possibility of appealing against the decision.
10.3.5. The Service Provider considers all reports it receives under the mechanism referred to above and makes decisions regarding the information referred to in the reports in a timely, non-arbitrary and objective manner and with due diligence. If the Service Provider uses automated means for the purposes of such consideration or decision-making, it includes information on this subject in the notification referred to in the previous point.
10.4. Information on the restrictions that the Service Provider imposes in connection with the use of the Online Store, in relation to information provided by Service Users:
10.4.1. The following rules apply to the Service Recipient when providing any content within the Online Store:
10.4.1.1. obligation to use the Online Store, including posting content (e.g. as part of opinions or comments), in accordance with its intended purpose, these Regulations and in a manner consistent with the law and good practices, taking into account the respect for personal rights and copyrights and intellectual property Service providers and third parties;
10.4.1.2. the obligation to enter content consistent with the facts and in a non-misleading manner;
10.4.1.3. prohibition on providing illegal content, including the prohibition on providing Illegal Content;
10.4.1.4. prohibition on sending unsolicited commercial information (spam) via the Online Store;
10.4.1.5. prohibition on providing content that violates generally accepted rules of netiquette, including content containing vulgar or offensive content;
10.4.1.6. the obligation to have - if necessary - all required rights and permissions to provide such content on the Online Store's websites, in particular copyrights or required licenses, permissions and consents for their use, dissemination, sharing or publication, especially the right to publish and dissemination in the Online Store and the right to use and disseminate the image or personal data in the case of content that includes the image or personal data of third parties.
10.4.1.7. the obligation to use the Online Store in a way that does not pose a threat to the security of the IT system of the Service Provider, the Online Store or third parties.
10.4.2. The Service Provider reserves the right to moderate the content provided by Service Users to the Online Store website. Moderation is carried out in good faith and with due care and on the Service Provider's own initiative or upon a received report in order to detect, identify and remove Illegal Content or other content inconsistent with the Regulations or to prevent access to them or to take the necessary measures to comply with the requirements of European Union law and national law consistent with European Union law, including the requirements set out in the Digital Services Act or the requirements contained in the Regulations.
10.4.3. The moderation process may be performed manually by a human or based on automated or partially automated tools that help the Service Provider identify Illegal Content or other content inconsistent with the Regulations. After identifying such content, the Service Provider decides whether to remove or prevent access to the content or otherwise limits its visibility or takes other actions it considers necessary (e.g. contacting the Service User to clarify reservations and change the content). The Service Provider will, in a clear and easily understandable way, inform the Service User who provided the content (if we have his contact details) about his decision, the reasons for making it and the available options for appealing against this decision.
10.4.4. When implementing its rights and obligations under the Digital Services Act, the Service Provider is obliged to act with due diligence, in an objective and proportionate manner and with due regard to the rights and legally justified interests of all parties involved, including service recipients, in particular taking into account the rights set out in the Charter of Rights. fundamental rights of the European Union, such as freedom of expression, media freedom and pluralism and other fundamental rights and freedoms.
10.5. Any comments, complaints, complaints, appeals or reservations regarding decisions or other actions or lack of actions taken by the Service Provider based on the notification received or the Service Provider's decision made in accordance with the provisions of these Regulations may be reported in a manner analogous to the complaint procedure indicated in point 6 of the Regulations. Using this procedure is free of charge and allows you to submit complaints electronically to the provided e-mail address. The use of the complaint procedure is without prejudice to the right of the person or entity concerned to bring proceedings before a court or other rights.
10.6. The Service Provider will consider any comments, complaints, claims, appeals or reservations regarding decisions or other actions or lack of actions taken by the Service Provider on the basis of the notification received or the decision made in a timely, non-discriminatory, objective and non-arbitrary manner. If the complaint or other report contains sufficient reasons for the Service Provider to consider that its decision not to take action in response to the report is unjustified or that the information referred to in the complaint is not illegal and inconsistent with the Regulations, or contains information indicating that the complainant's action was not justifies the measure taken, the Service Provider shall without undue delay repeal or change its decision to remove or prevent access to the content or otherwise limit its visibility or take other actions it deems necessary.
10.7. Service Recipients, persons or entities who have reported Illegal Content, to whom the Service Provider's decisions regarding Illegal Content or content inconsistent with the Regulations are addressed, have the right to choose any extrajudicial dispute resolution body certified by the digital services coordinator of a Member State in order to resolve disputes regarding these decisions, including in relation to complaints that have not been resolved within the Service Provider's internal complaint handling system.

11. FINAL PROVISIONS

11.1. Contracts concluded through the Online Store are concluded in accordance with Polish law and in the Polish language.
11.2. The Service Provider reserves the right to make changes to the Regulations. The amended Regulations are binding on the Service Recipient if the requirements specified in Art. 384 of the Civil Code, i.e. the Service Recipient was properly notified about the changes and the Service Recipient did not terminate the contract for the provision of continuous Electronic Services within 7 days from the date of notification. Changes to the Regulations will not affect already placed or submitted Orders or concluded, implemented or completed Sales Agreements.
11.3. If any of the provisions of the Regulations turns out to be invalid in whole or in part, the remaining provisions remain in force, and the Service Provider/Seller and the Service Recipient/Customer undertake, at the request of any of them, to replace the invalid provisions with provisions whose legal force and economic effect are closest to to the provisions being replaced.
11.4. In matters not regulated in these Regulations, the provisions of: the Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); and other relevant provisions of Polish law.
11.5. Disputes arising between the Service Provider/Seller and the Service Recipient/Customer shall be submitted to the court having jurisdiction over the registered office of the Service Provider/Seller.