ONLINE SHOP TERMS AND CONDITIONS
INSPIRED.EU FOR CONSUMERS
1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
4. METHODS OF PAYMENT
5. COST, TIME AND METHODS OF DELIVERY
6. TERMS AND CONDITIONS OF TERMINATION OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES
7. COMPLAINT PROCEDURE
8. RIGHT TO WITHDRAW FROM THE CONTRACT
9. FINAL PROVISIONS
1. GENERAL PROVISIONS
1.1. The online store available at www.inspirowane.eu is run by Damian Wawrzyniak running a business under the name of Infinitum Group NIP: 7551852168 (address of the place of business and address for correspondence: Damian Wawrzyniak, Głogówek 48-250, Poland) entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, e-mail address: [email protected].
1.2. These Regulations are addressed to consumers. The provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law - any possible doubts are explained in favor of the consumer. In the event of non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail.
1.3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for the purposes, to the extent and based on the grounds and principles set out in privacy policy published on the website of the Online Store. The privacy policy contains mainly the rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory obligations of the Seller).
1.4. Definitions:
1.4.1. WORKING DAY - one day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.
1.4.3. ORDER FORM - Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4. CUSTOMER - a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity, who has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5. CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
1.4.6. ACCOUNT - Electronic Service, a set of resources in the Service Provider's ICT system marked with an individual name (login) and password provided by the Service Recipient , in which the Service Recipient's data is collected, including information about placed Orders.
1.4.7.NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Users using it to automatically receive the content of subsequent editions of the newsletter containing information about Products in the Online Store .
1.4.8. PRODUCT - a movable item available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.
1.4.9. REGULATIONS - these regulations of the Online Store.
1.4.10. ONLINE STORE - the Service Provider's Online Store available at the Internet address: www.inspirowane.eu.
1.4.11. SELLER; SERVICE PROVIDER - Damian Wawrzyniak running a business under the name of Infinitum Group "(address of the place of business and correspondence address:
Damian Wawrzyniak, Głogówek 48-250, Poland) entered into the Central Register and Information on Economic Activity of the Republic of Poland conducted by the minister responsible for economy, e-mail address: [email protected].
1.4.12. SALE CONTRACT - a contract for the sale of a Product concluded or concluded between the Customer and the Seller via the Online Store.
1.4.13.USŁUGA ELECTRONICZNA - a service provided electronically by the Service Provider to the Customer via the Online Store.
1.4.14. SERVICE RECIPIENT - a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity, using or intending to use the Electronic Service.
1.4.15. ORDER - Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
2.1.1. Account - using the Account is possible after completing two consecutive steps - (1) completing the Registration Form and (2) clicking the "Register" field. In the Registration Form, it is necessary to provide the following data of the Service Recipient: name and surname, address (street, house / flat number, zip code, city, country), e - mail address , contact telephone number and password.
2.1.2. Order Form - the use of the Order Form begins when the first Product is added to the electronic basket in the Online Store. Placing an Order takes place after completing two consecutive steps - (1) completing the Order Form and (2) clicking the "Confirm order" field - until then, it is possible to independently modify the entered data (for this purpose, follow the displayed messages and information available on the website of the Online Store). In the Order Form , it is necessary to provide the following data: name and surname, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number, Product / s, quantity of Product (s), place and method delivery, payment method.
2.1.3. Newsletter - the use of the Newsletter takes place by selecting the appropriate checkbox when creating an Account - upon creating the Account, the Service Recipient is subscribed to the Newsletter.
2.2. The use of Electronic Services by the Customer is free of charge.
2.2.1. The account and the Newsletter in the Online Store are provided for an indefinite period of time.
2.2.2. The use of the Order Form is one-off and ends when the Order is placed through it.
2.3. Technical requirements necessary for cooperation with the ICT system used by the Service Provider:
2.3.1. Computer, laptop or other multimedia device with Internet access.
2.3.2. Access to e-mail.
2.3.3. Internet browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 9.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher.
2.3.4. Recommended screen resolution: 1024x768.
2.3.5. Enabling cookies and Javascript support in the web browser.
2.4. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality with respect for personal rights as well as copyrights and intellectual property of third parties.
2.5. The Service Recipient is obliged to enter factually correct data.
2.6. The recipient is prohibited from providing illegal content.
3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
3.1. Announcements, advertisements, price lists and other information about the Products provided on the websites of the Online Store, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.
3.2. The Product price shown on the Online Store website is given in Polish zlotys and includes all components, including VAT and customs duties. The prices, however, do not include any possible delivery and payment costs, which are indicated when placing the Order.
3.3. The Product price shown on the Online Store website is binding at the time of placing the Order by the Customer. This price will not change regardless of price changes in the Online Store, which may occur for individual Products after the Customer places an Order.
3.4. Conclusion of the Sales Agreement using the Order Form
3.4.1. In order to conclude a Sales Agreement, it is necessary for the Customer to place an Order in advance.
3.4.2. After placing the Order, the Seller immediately confirms its receipt, which binds the Customer with his Order and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending an appropriate message to the Customer's e-mail address provided when placing the Order , which contains at least confirmation of all essential elements of the Order, the Seller's declaration of receipt of the Order and its acceptance for implementation. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3.5. Consolidating, securing and providing the Customer with the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website, (2) sending the Customer the e-mail message referred to in point 3.4.2., As well as by (3) attaching to the parcels the proof of purchase of the concluded Sales Agreement. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Online Store
of the Seller.
3.6. Pursuant to Art. 12 sec. 2 of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product, if the entrepreneur cannot perform the service due to the fact that the subject of the service is not available, he should immediately, no later than within thirty days from the conclusion of the contract, notify the consumer about it and return the amount of money he gave him.
4. METHODS OF PAYMENT
4.1. The seller offers the following payment methods:
4.1.1. Cash on delivery upon delivery.
4.1.2. Traditional bank transfer to the Seller's bank account.
4.1.2.1. Bank: Alior Bank SA
4.1.2.2. Account number: 87 2490 0005 0000 4500 8341 8424 .
4.1.3. Electronic payments via Transferuj.pl - possible current payment methods are specified on the website https://transferuj.pl.
4.2. Settlements of transactions with electronic payments and payment cards are carried out in accordance with the Customer's choice via the Transferuj.pl website.
4.3. The service of electronic payments and payment cards is provided by:
4.3.1. Transferuj.pl - the company Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (address : Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000412357, registration files kept by the District Court Poznań - Nowe Miasto i Wilda in Poznań, share capital in the amount of PLN 4,798,500.00 fully paid up, NIP: 7773061579.
5. COST, TIME AND METHODS OF DELIVERY
5.1. The Seller provides the following methods of delivery or collection of the Product:
5.1.1. Courier service, cash on delivery courier service.
5.2. Possible delivery costs are indicated when placing the Order. They depend on the method of delivery and payment chosen by the Customer. Delivery costs are also indicated on the Online Store website in the "Shipping costs" tab.
5.3. The deadline for delivery of the Product to the Customer is 7 - 14 business days for ordinary products and 30 business days for custom-made products, unless a shorter period is specified in the description of the Product or when placing the Order. This term should be counted as follows:
5.3.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.3.2. If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.
6. TERMS AND CONDITIONS OF TERMINATION OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES
6.1. The Service Provider and the Service Recipient may terminate the contract for the provision of Electronic Services at any time by agreement of the parties.
6.2. Termination of the contract for the provision of Electronic Services:
6.2.1. The contract for the provision of Electronic Services may be terminated for an unlimited period of time (eg Account).
6.2.2. The Service Recipient may terminate the contract for the provision of Electronic Services without giving reasons by sending a relevant statement, in particular via e-mail to the following address: [email protected] or in writing to the following address: Damian Wawrzyniak, Głogówek 48-250, Poland. In such a case, the contract expires after 7 days from the date of submitting the declaration of will to terminate it (notice period), unless the parties agree on a shorter notice period.
6.2.3. In the case of Customers who are also consumers, the Service Provider may terminate the contract for the provision of Electronic Services when the Customer objectively grossly or persistently violates the Regulations, in particular when providing illegal content, after at least one unsuccessful call to stop or remove violations with an appropriate deadline. Violation of the Regulations must be objective and unlawful. The contract for the provision of Electronic Services in this case expires after 14 days from the date of the Service Provider's submission of the Customer's declaration of will to terminate it (notice period).
6.2.4. In the case of Customers who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending the Customer an appropriate statement.
6.2.5 The consumer is liable for the diminished value of the item as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
7. COMPLAINT PROCEDURE
7.1. Complaints for non-compliance of the Product with the Sales Agreement:
7.1.1. The basis and scope of the Seller's liability to the Customer who is a natural person, who purchases the Product for purposes unrelated to professional or business activities, for non-compliance of the Product with the Sales Agreement are specified in particular by the Act on specific terms of consumer sales and amending the Civil Code of July 27, 2002 r. (Journal of Laws No. 141, item 1176 as amended).
7.1.2. Notifications of the Product's non-compliance with the Sales Agreement and the submission of a relevant request may be made, in particular, via e-mail to the following address: [email protected] or in writing to the following address: Damian Wawrzyniak, Głogówek 48-250, Poland. Whenever it is possible and necessary for the assessment of the Product's non-compliance with the contract , it should also be delivered to the above address.
7.1.3. The Seller will respond to the Customer's request immediately, no later than within 14 days. The response to the complaint is sent to the address provided by the Customer, unless the Customer specifies a different method.
7.1.4. In the case of Products also covered by the warranty, the Seller informs that the warranty for the sold consumer goods does not exclude, limit or suspend the rights of the buyer resulting from the non-compliance of the goods with the contract.
7.2. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store:
7.2.1. Complaints related to the provision of Electronic Services via the Online Store and other complaints related to the operation of the Online Store may be submitted by the Service Recipient, in particular, via e-mail to the following address: [email protected] or in writing to the following address: Damian Wawrzyniak, Głogówek 48-250, Poland.
7.2.2. It is recommended to provide in the description of the complaint as much information and circumstances as possible regarding the subject of the complaint, in particular the type and date of irregularities and contact details - this will facilitate and speed up the consideration of the complaint by the Service Provider.
7.2.3. Consideration of the complaint by the Service Provider takes place immediately, not later than within 14 days.
7.2.4. The Service Provider's response to the complaint is sent to the address provided by the Service Recipient, unless the Service Recipient specifies otherwise.
8. RIGHT TO WITHDRAW FROM THE CONTRACT
8.1. The Service Recipient / Customer who is also a consumer who has concluded a distance contract may withdraw from it without giving reasons by submitting an appropriate statement in writing within 14 days. To meet this deadline, it is enough to send a statement before its expiry. The statement may be sent in particular via e-mail to the following address: [email protected] or in writing to the following address: Damian Wawrzyniak, Głogówek 48-250, Poland.
8.2. In the event of withdrawal from the contract, the contract is considered void and the consumer is released from any obligations. What the parties have testified is returned unchanged, unless the change was necessary within the ordinary management. The return should be made immediately, not later than within fourteen days. If the consumer has made any prepayments, statutory interest is due on them from the date of prepayment.
8.3. The Service Provider / Seller will refund the bank account number indicated by the consumer, unless the consumer indicates otherwise.
8.4. The period of 14 days in which the consumer may withdraw from the contract is counted in the case of the Sales Agreement from the date of the Product release, and when the contract concerns the provision of Electronic Services from the date of its conclusion.
8.5. The right to withdraw from a distance contract is not available to the consumer in the following cases: (1) the provision of services commenced, with the consent of the consumer, before the deadline referred to above in points 8.1 and 8.4; (2) concerning audio and visual recordings and recorded on computer data carriers after the consumer has removed their original packaging; (3) benefit contracts for which the price or remuneration depends solely on the movement of prices in the financial market; (4) services with properties specified by the consumer in his order or closely related to his person; (5) services which, due to their nature, can not be returned or whose subject quickly deteriorates; (6) providing a press; (7) gambling services.
9. FINAL PROVISIONS
9.1. Agreements concluded through the Online Store are concluded in accordance with Polish law and in Polish.
9.2. Change of the Regulations:
9.2.1. The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in the law; changes in payment and delivery methods - to the extent to which these changes affect the implementation of the provisions of these Regulations.
9.2.2. The amended regulations bind the Service User if the requirements specified in art. 384 of the Civil Code, i.e. the Service Recipient has been properly informed about the changes and the Service Recipient has not terminated the contract for the provision of Electronic Services of a continuous nature within 14 days from the date of notification.
9.2.3. Amendments to the Regulations will not in any way infringe the acquired rights of Service Users who are both consumers and using the Online Store before the effective date of the amendments, in particular amendments to the Regulations will not affect already placed or placed Orders and concluded, implemented or performed Sales Agreements. < / p>
9.2.4. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the existing fees, the Service Recipient who is a consumer has the right to withdraw from the contract.
9.3. In matters not covered by these Regulations, the provisions of the Civil Code shall apply; Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws No. 22, item 271, as amended); The Act on special conditions of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws No. 141, item 1176, as amended) and other relevant provisions of Polish law .
9.4. Disputes arising between the Service Provider / Seller and the Service Recipient / Customer who are also a consumer shall be submitted to the competent common courts. Disputes arising between the Service Provider / Seller and the Service Recipient / Customer who are not also a consumer shall be submitted to the court having jurisdiction over the seat of the Service Provider / Seller.