ONLINE STORE REGULATIONS

INSPIROWANE.EU

FOR CONSUMERS

 

 

1. GENERAL PROVISIONS

2. ELECTRONIC SERVICES IN THE ONLINE STORE

3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT

4. PAYMENT METHODS

5. COST, DATE AND DELIVERY METHODS

6. CONDITIONS FOR TERMINATION OF AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES

7. COMPLAINTS PROCEDURE

8. RIGHT TO WITHDRAW FROM AN AGREEMENT

9. FINAL PROVISIONS

 

1. GENERAL PROVISIONS

1.1. The Online Store available at www.inspirowane.eu is run by RÓŻA WAWRZYNIAK, conducting business activity under the name 7 REGNUM Róża Wawrzyniak (business address and correspondence address: ul. Powstańców 6, 48-250 Głogówek) entered in the Central Register and Information on the Economic Activity of the Republic of Poland kept by the minister competent for economy, NIP 7551262679, REGON 531203752, e-mail address: [email protected]

1.2. These Regulations are addressed to consumers. The provisions of these Regulations are not intended to exclude or limit any consumer rights exclusive to them under mandatory provisions of law. Any possible doubts are explained in favour of the consumer. Priority is given to these provisions in the event of non-compliance of the provisions of these Regulations with the above provisions.

1.3. The Seller is the administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations. Personal data is processed for purposes within the scope and based on the basis and principles indicated in the privacy policy published on the Online Store website. The privacy policy contains primarily rules regarding the processing of personal data by the Administrator in the Online Store, including the basics, purposes and scope of the processing of personal data and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the agreement and statutory obligations of the Seller).

 

1.4. Definitions:

 

1.4.1. WORK DAY – any day from Monday to Friday, excluding public holidays.

1.4.2. REGISTRATION FORM – form available in the Online Store enabling the creation of an Account.

1.4.3. ORDER FORM – An Electronic Service, an interactive form is available in the Online Store enabling the placing of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.

1.4.4. CUSTOMER - a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity who has concluded or intends to conclude a Sales Agreement with the Seller.

1.4.5. CIVIL CODE - Civil Code Act of 23 April 1964, (Journal of Laws No. 16, item 93, as amended).

1.4.6. ACCOUNT – An Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Customer, in which the Customer's data is gathered, including information about orders placed.

1.4.7. NEWSLETTER – An Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users who use it, to automatically receive the content of subsequent editions of the newsletter containing information about Products in the Online Store.

1.4.8. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.

1.4.9. REGULAMIN –the present Regulations of the Online Store.

1.4.10. ONLINE STORE - Service Provider's Online Store available at the www.inspirowane.eu. internet address.

1.4.11. SELLER; SERVICE PROVIDER - RÓŻA WAWRZYNIAK conducting business activity under the company RÓŻA WAWRZYNIAK "7 REGNUM" (business address and correspondence address: ul. Powstańców 6, 48-250 Głogówek) entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for the economy, NIP 7551262679, REGON 531203752, e-mail address: [email protected]

1.4.12. SALES AGREEMENT – Product sales agreement conducted or concluded between the Customer and the Seller via the Online Store.

1.4.13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service User via the Online Store.

1.4.14.SERVICE RECIPIENT - a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity, using or intending to use the Electronic Service.

1.4.15. ORDER - Customer's declaration of will aiming directly at the conclusion of the Product Sales Agreement with the Seller.

 

 

2. ELECTRONIC SERVICES IN THE ONLINE STORE

 

2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Offer Form and Newsletter.

 

2.1.1. Account – using the Account is possible after completing a total of two subsequent steps - (1) completing the Registration Form and (2) clicking the "Register" field. It is necessary to provide the following data of the Service Recipient in the Registration Form: name and surname, address (street, house/flat number, post code, city, country), address name, e-mail address, contact telephone number and password.

2.1.2. Order Form – the use of the Order Form commences when the first Product is added to the electronic basket in the Online Store. Placing an Order takes place after completing a total of two subsequent steps - (1) completing the Order Form and (2) clicking the "Confirm Order" field - until that moment you can modify the data yourself (follow the displayed messages and information available on the website Online Store in order to do this). It is necessary to provide the following data in the Order Form: name and surname/company name, address (street, house / flat number, post code, city, country), e-mail address, contact telephone number, tax identification number (NIP), Product(s), quantity of Product(s), place and method of delivery, method of payment.

2.1.3. Newsletter – using the Newsletter is carried out by checking the appropriate checkbox when creating an Account - upon creating the Account, the Service User is subscribed to the Newsletter.

2.2. The use of Electronic Services by the Customer is free.

2.2.1. The Account, Newsletter and Offer Form in the Online Store are provided for an indefinite period.

2.2.2. The use of the Order Form is one-off and ends when the Order is placed through it.

 

2.3. Technical requirements necessary to cooperate with the ICT system used by the Service Provider:

 

2.3.1. Computer, laptop or other multimedia device with Internet access.

 

2.3.2. Access to email.

 

2.3.3. Internet browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 9.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher.

 

2.3.4. Recommended screen resolution: 1024x768.

 

2.3.5. Enabling cookies and Javascript support in the web browser.

2.4. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and decency, while respecting personal rights and intellectual property rights of third parties

 

2.5. The recipient is obliged to enter data in accordance with the facts.

 

2.6. The Service Recipient is prohibited from providing unlawful content.

 

3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT

 

3.1. Announcements, advertisements, price lists and other information about Products provided on the Online Store's websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude an agreement, within the meaning of art. 71 of the Civil Code.

 

3.2. The Product price shown on the Online Store website is given in Polish zlotys and contains all components, including VAT and customs duties. The prices, however, do not include any delivery and payment costs that are indicated when placing the Order.

 

3.3. The Product price shown on the Online Store website is binding when the Customer places the Order. This price will not change regardless of price changes in the Online Store that may appear in relation to individual Products after the Customer has placed an Order.

 

3.4. Conclusion of the Sales Agreement using the Order Form

3.4.1. It is necessary for the Customer to place an Order in advance using the Order Form in order to conclude the Sales Agreement.

3.4.2. After placing the Order, the Seller immediately confirms its receipt, which binds the Customer with his/her Order. Confirmation of receipt of the Order is made by sending an appropriate message to the Customer's e-mail address provided during the submission of the Order, which contains at least confirmation of all relevant elements of the Order and the Seller's statement of receipt of the Order.

 

3.5. Consolidation, protection and making available the content of the concluded Sales Agreement to the Customer made by (1) providing these Regulations on the Online Store website, (2) sending the Customer the e-mail message referred to in point 3.4.2., and by (3) attaching proof of purchase to the shipment of the concluded Sales Agreement. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.

 

3.6. If the entrepreneur cannot fulfill the service due to the fact that the subject of the service is not available in accordance with art. 12 paragraph 2 of the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product, he/she should immediately notify the consumer and return the sum of money received from him/her not later than thirty days from the conclusion of the agreement.

 

4. PAYMENT METHODS

 

4.1. The seller provides the following payment methods:

 

4.1.1. Cash on delivery payment.

 

4.1.2. Payment in cash on personal pickup.

4.1.3. Payment by traditional transfer to the Seller's bank account.

 

4.1.3.1. Bank: Alior Bank S.A.

 

4.1.3.2. Account number: 87 2490 0005 0000 4500 8341 8424.

 

4.1.4. Electronic payments via Transferuj.pl - possible current payment methods are specified on the  https://transferuj.pl website

 

4.2. Settlements of electronic payments and payment cards are carried out in accordance with the Customer's choice via the Transferuj.pl website.

 

4.3. Electronic payments and payment cards services are managed by:

 

4.3.1. Transferuj.pl - Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (address: Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under the number 0000412357, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital in the amount of PLN 4,797,500.00 fully paid, NIP: 7773061579.

 

 

5. COST, DATE AND DELIVERY METHODS

5.1. The Seller provides the following methods of delivery or receipt of the Product:

5.1.1. Courier delivery, cash on delivery.

5.2. Possible delivery costs are indicated when placing the Order. They depend on the delivery and payment method chosen by the customer. Delivery costs are also indicated on the Online Store website in the "Delivery costs" tab.

5.3. The deadline for delivery of the Product to the Customer is up to 20 weeks, unless a different date is specified in the description of the Product or when placing the Order. This deadline should be calculated as follows:

5.3.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.

5.3.2. If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.

6. CONDITIONS FOR TERMINATION OF AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES

6.1. The Service Provider and the Service Recipient may terminate the agreement for the provision of Electronic Services at any time by mutual agreement of the parties.

6.2. Termination of the agreement for the provision of Electronic Services:

6.2.1. The agreement for the provision of Electronic Services indefinitely of a continuous nature may be terminated (e.g. Account).

6.2.2. The Service Recipient may terminate the agreement for the provision of Electronic Services without giving reasons by sending an appropriate statement via e-mail to the following address: [email protected] or in writing to the following address: ul. Skargi 17, 48-250 Głogówek. In this case, the agreement expires after 7 days from the date of submission of the declaration of intent to terminate it (notice period), unless the parties agree on a shorter notice period.

6.2.3. In the case of Service Recipients who are consumers at the same time, the Service Provider may terminate the agreement for the provision of Electronic Services if the Service Recipient objectively grossly or persistently violates the Regulations, in particular when he/she provides unlawful content, after at least one unsuccessful summons to cease or remove violations with setting an appropriate date. Violation of the Regulations must be of an objective and unlawful character. The agreement for the provision of Electronic Services in this case expires after 14days from the day on which the Service Provider submits a declaration of intent to terminate it (notice period).

6.2.4. In the case of Service Recipients who are not at the same time consumers, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Customer a relevant statement.

6.2.5 The consumer is responsible for reducing the value of the item as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.

 

 

7. COMPLAINTS PROCEDURE

 

7.1. Complaints for non-compliance of the Product with the Sales Agreement:

 

7.1.1. The basis and scope of the Seller's liability to the Customer who is a natural person who acquires the Product for purposes unrelated to professional or business activity, the Act on special conditions of consumer sales and the amendment to the Civil Code of 27 July 2002 (Journal of Laws No. 141, item 1176, as amended) specifies in particular non-compliance of the Product with the Sales Agreement).

7.1.2. Notifications of non-compliance of the Product with the Sales Agreement and notification of the relevant request may be made in particular by e-mail to the following address: [email protected] or in writing to the following address: ul. Skargi 17, 48-250 Głogówek. When it is possible and necessary to assess the Product's non-compliance with the agreement, it should also be delivered to the above address.

7.1.3. The Seller will respond to the Customer's request immediately, no later than within 14 days. A response to the complaint is sent to the address provided by the Customer, unless the Customer indicates otherwise.

7.1.4. In the case of Products also covered by a guarantee, the Seller informs that the guarantee for sold consumer goods does not exclude, limit or suspend the buyer's rights arising from the non-compliance of the goods with the agreement.

7.2. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store:

7.2.1. The Customer may, in particular, submit complaints related to the provision of Electronic Services via the Online Store and other complaints related to the operation of the Online Store, via e-mail to the address: [email protected] or in writing to the address: ul. Skargi 17, 48-250 Głogówek.

7.2.2. It is recommended to provide as much information and circumstances as possible regarding the subject of the complaint in the complaint description, in particular the type and date of irregularities and contact details - this will facilitate and accelerate the consideration of the complaint by the Service Provider.

7.2.3. Consideration of the complaint by the Service Provider takes place immediately, not later than within 14 days.

7.2.4. The Service Provider's response to the complaint is sent to the address provided by the Customer, unless the Customer provides otherwise.

8. RIGHT TO WITHDRAW FROM THE AGREEMENT

8.1. The Service Recipient/Customer who is also a consumer who has concluded an agreement at a distance, may withdraw from it without giving reasons, by submitting a relevant statement in writing within fourteen days.  It is sufficient to send a statement before its expiry in order to comply with this deadline. The statement may be sent, in particular, by e-mail to the following address: [email protected] or in writing to the following address: ul. Skargi 17, 48-250 Głogówek.

 

8.2. The agreement is considered void and the consumer is released from all obligations in the event of withdrawal. What the parties have rendered shall be returned unchanged, unless a change was necessary in the ordinary course of business. The return should take place immediately, not later than within fourteen days. If the consumer has made any prepayments, they shall be entitled to statutory interest from the date of the prepayment.

8.3. The Service Provider/Seller will make a refund to the bank account number indicated by the consumer, unless the consumer indicates otherwise.

8.4. The ten-day period within which the consumer may withdraw from the agreement is counted in the case of a Sales Agreement from the date of Product release, and when the agreement concerns the provision of Electronic Services from the date of its conclusion.

8.5. The right to withdraw from an agreement signed at a distance is not entitled to the consumer in the following cases: (1) the provision of services started, with the consent of the consumer, before the deadline referred to in points 8.1 and 8.4 above; (2) regarding audio and visual recordings and recorded on IT data carriers after the consumer has removed their original packaging; (3) agreements for services for which the price or remuneration depends solely on price movement on the financial market; (4) benefits with properties specified by the consumer in the order placed by him/her or closely related to his/her person; (5) benefits which due to their nature cannot be returned or whose subject is subject to rapid deterioration; (6) press delivery; (7) services in the field of gambling.

9. FINAL PROVISIONS

9.1. Agreements concluded through the Online Store are concluded in accordance with Polish law and in the Polish language.

9.2. Amendments in the regulations:

9.2.1. The Service Provider reserves the right to amend the Regulations for important reasons, i.e. changes in the law; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.

9.2.2. The amended regulations bind the Service Recipient if the requirements specified in art. 384 of the Civil Code, i.e. the Service Recipient has been properly notified of the changes and the Service Recipient has not terminated the agreement for the provision of Electronic Services of a continuous nature within 14 days from the date of notification.

9.2.3. Amendments to the Regulations will not in any way affect the acquired rights of Customers who are also consumers and using the Online Store before the date of entry into force of the amendments, in particular amendments to the Regulations will not affect orders already placed or submitted and Sales Agreements concluded, implemented or executed.

9.2.4. The Customer who is a consumer has the right to withdraw from the agreement in the event that a change to the Regulations would result in the introduction of any new fees or increase in existing fees.

9.3. The provisions of: Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of 2 March 2000 (Journal of Laws No. 22, item 271, as amended) shall apply in matters not covered in these Regulations. Act on specific conditions of consumer sales and amendment to the Civil Code of 27 July 2002 (Journal of Laws No. 141, item 1176 as amended) and other relevant provisions of Polish law.

 

9.4. Disputes arising between the Service Provider/Seller and the Service Recipient/Customer who is also a consumer are submitted to the appropriate common courts. Disputes arising between the Service Provider/Seller and the Service Recipient / Customer who is not also a consumer shall be subject to the court having jurisdiction over the seat of the Service Provider/ Seller.