ONLINE STORE REGULATIONS
1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
4. PAYMENT METHODS
5. COST, TIME AND DELIVERY METHODS
6. CONDITIONS FOR TERMINATION OF AGREEMENT FOR THE PROVISION OF ELECTRONIC SERVICES
7. COMPLAINTS PROCEDURE
8. ADDITIONAL PROVISIONS
9. FINAL PROVISIONS
1. GENERAL PROVISIONS
1.1. The Online Store accessible at www.inspirowane.eu is run by RÓŻA WAWRZYNIAK, conducting business activity under the company RÓŻA WAWRZYNIAK "7 REGNUM" (business address and correspondence address: ul. Powstańców 6, 48-250 Głogówek) entered in Central Registry and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, NIP 7551262679, REGON 531203752, e-mail address: [email protected]
1.2. The Online Store and these Regulations are directed only to entrepreneurs, and exclude consumers.
1.4.1. WORK DAY – any day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM – form available in the Online Store enabling the creation of an Account.
1.4.3. OFFER FORM – Electronic Service intended for the Service Recipient being an interactive form available in the Online Store enabling the Customer to prepare an Offer.
1.4.4. ORDER FORM – An Electronic Service, an interactive form is available in the Online Store enabling the placing of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.5. CUSTOMER – The Service Recipient who intends to conclude or has concluded a Sales Agreement with the Seller.
1.4.6. CIVIL CODE - Civil Code Act of 23 April 1964, (Journal of Laws No. 16, item 93, as amended).
1.4.7. ACCOUNT – An Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Customer, in which the Customer's data is gathered, including information about orders placed.
1.4.8. NEWSLETTER – An Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users who use it, to automatically receive the content of subsequent editions of the newsletter containing information about Products in the Online Store.
1.4.9. OFFER – a valuation prepared by the Customer using the Offer Form using the Product (s) available in the Online Store. The valuation is addressed to a third party in relation to the Service Recipient and Service Provider and is only an invitation to conclude an agreement, within the meaning of art. 71 of the Civil Code.
1.4.10. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
1.4.11. REGULATIONS – the present Regulations of the Online Store.
1.4.12. ONLINE STORE - Service Provider's Online Store available at the www.inspirowane.eu. internet address.
1.4.13. SELLER; SERVICE PROVIDER - RÓŻA WAWRZYNIAK conducting business activity under the company RÓŻA WAWRZYNIAK "7 REGNUM" (business address and correspondence address: ul. Powstańców 6, 48-250 Głogówek) entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for the economy, NIP 7551262679, REGON 531203752, e-mail address: [email protected]
1.4.14. SALES AGREEMENT – Product sales agreement conducted or concluded between the Customer and the Seller via the Online Store.
1.4.15. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service User via the Online Store.
1.4.16. SERVICE RECIPIENT – a natural person with full legal capacity, for which the use of the Online Store (including Electronic Services) is directly related to their business or professional activity (not being a consumer in this case), and regardless of the fact of conducting business, legal person or organizational unit without legal personality, which the law confers legal capacity using the Electronic Service.
1.4.17. ORDER - Customer's declaration of will aiming directly at the conclusion of the Product Sales Agreement with the Seller.
1.4.18. SUBMISSION OF OFFER – generating the Offer by the Customer using the Offer Form.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Offer Form and Newsletter.
2.1.1. Account – using the Account is possible after completing a total of two subsequent steps - (1) completing the Registration Form and (2) clicking the "Register" field. It is necessary to provide the following data of the Service Recipient in the Registration Form: name and surname, address (street, house / flat number, post code, city, country), address name, e-mail address, contact telephone number and password. It is also necessary to provide the company name and to send the Service Provider the following documents in electronic form: tax identification number (NIP) certificate, REGON number and an entry in the Central Register and Information on Economic Activity. The Service Provider reserves the right to verify documents which have been provided.
220.127.116.11. The Service Provider reserves the right to grant the Customer a discretionary discount on Products after creating the Account. If a discount is granted, it will be assigned to the Customer's Account in the Online Store. The Service Provider reserves the right to change the amount of the discretionary discount granted due to the scope and type of assistance provided by the Service Provider when submitting an Offer. The change of the discount amount does not affect the previously concluded Sales Agreements.
2.1.2. Order Form – the use of the Order Form commences when the first Product is added to the electronic basket in the Online Store. Placing an Order takes place after completing a total of two subsequent steps - (1) completing the Order Form and (2) clicking the "Confirm Order" field - until that moment you can modify the data yourself (follow the displayed messages and information available on the website Online Store in order to do this). It is necessary to provide the following data in the Order Form: name and surname/company name, address (street, house / flat number, post code, city, country), e-mail address, contact telephone number, tax identification number (NIP), Product(s), quantity of Product(s), place and method of delivery, method of payment.
2.1.3. Offer Form – using the Offer Form begins after logging in to the Account and selecting the "My offers" tab. The submission of the Offer takes place after completing a total of three subsequent steps - (1) completing the Offer Form, (2) assigning the prices of Products to a third party with the possible use of the discretionary discount granted to the Service Recipient and (3) clicking the "Save" field - the Offer is being submitted at this time, which is available under the Account in the "My offers" tab. It is necessary to provide the following information in the Offer Form: Offer number, Offer description and contact details of the Customer: company name, name and surname, contact telephone number, and e-mail address.
2.1.4. Newsletter – using the Newsletter is carried out by checking the appropriate checkbox when creating an Account - upon creating the Account, the Service User is subscribed to the Newsletter.
2.2. The use of Electronic Services by the Customer is free.
2.2.1. The Account, Newsletter and Offer Form in the Online Store are provided for an indefinite period.
2.2.2. The use of the Order Form is one-off and ends when the Order is placed through it.
2.3. Technical requirements necessary to cooperate with the ICT system used by the Service Provider:
2.3.1. Computer, laptop or other multimedia device with Internet access.
2.3.2. Access to email.
2.3.3. Internet browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 9.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher.
2.4. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and decency, while respecting personal rights and intellectual property rights of third parties.
2.5. The recipient is obliged to enter data in accordance with the facts.
2.6. The Service Recipient is prohibited from providing unlawful content.
3. CONDITIONS FOR CONCLUDING THE SALES AGREEMENT
3.1. Announcements, advertisements, price lists and other information about Products provided on the Online Store's websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude an agreement, within the meaning of art. 71 of the Civil Code.
3.2. The Product price shown on the Online Store website is given in Polish zlotys and contains all components, including VAT and customs duties. The prices, however, do not include any delivery and payment costs that are indicated when placing the Order.
3.3. The Product price shown on the Online Store website is binding when the Customer places the Order. This price will not change regardless of price changes in the Online Store that may appear in relation to individual Products after the Customer has placed an Order.
3.4. Conclusion of the Sales Agreement using the Order Form
3.4.1. It is necessary for the Customer to place an Order in advance using the Order Form in order to conclude the Sales Agreement.
3.4.2. After placing the Order, the Seller immediately confirms its receipt, which binds the Customer with his/her Order. Confirmation of receipt of the Order is made by sending an appropriate message to the Customer's e-mail address provided during the submission of the Order, which contains at least confirmation of all relevant elements of the Order and the Seller's statement of receipt of the Order.
3.4.3. The Seller may then accept the Order for implementation no later than within 3 Business Days (deadline date of the Order). The Order is accepted for implementation by sending an appropriate message to the Customer's e-mail address provided during the submission of the Order containing the Seller's statement of acceptance of the Order for implementation. A Sales Agreement is concluded between the Customer and the Seller upon receipt of this message by the Customer.
3.5. Conclusion of the Sales Agreement by means of the Offer
3.5.1. The Customer may also place an Order using the previously submitted Offer. In this case it is necessary to log in to the Account in advance in order to conclude the Sales Agreement, and Submit the Offer by the Customer and send it by the Customer to the Seller's e-mail address in order to place the Order.
3.5.2. After receiving the Offer, the Seller has the option of confirming the acceptance of the Customer's Order by e-mail within 3 Business Days (1) in accordance with the Offer submitted or (2) presenting the Customer with his/her offer created on the basis of the Customer Offer, taking into account any additional components such as delivery costs, prepayment amount and payment deadline.
18.104.22.168. The Sales Agreement between the Seller and the Customer shall be concluded upon confirmation if the Seller confirms the acceptance of the Customer's Order in accordance with the Offer.
22.214.171.124. In the event that the Seller presents its offer to the Customer to conclude the Sales Agreement, it is necessary for the Customer to accept such offer via e-mail. A Sales Agreement is concluded between the Seller and the Customer upon the acceptance of the Seller's offer by the Customer (i.e. receipt of this statement by the Seller). If the Seller has not specified another date in his offer, the validity period of his offer is 10 days.
3.6. Consolidation, security and the content of the concluded Sales Agreement being provided to the Customer is made by (1) providing these Regulations on the Online Store website, (2) sending the Customer the e-mail message referred to in point 3.4.2., 3.4.3., 3.5.2., as well as by (3) sending proof of purchase of the concluded Sales Agreement. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
4. PAYMENT METHODS
4.1. The seller provides the following payment methods:
4.1.1. Cash on delivery payment.
4.1.2. Payment by traditional transfer to the Seller's bank account.
126.96.36.199. Bank: Alior Bank S.A.
188.8.131.52. Account number: 87 2490 0005 0000 4500 8341 8424.
4.1.4. Electronic payments via Transferuj.pl - possible current payment methods are specified on the https://transferuj.pl website
4.2. Settlements of electronic payments and payment cards are carried out in accordance with the Customer's choice via the Transferuj.pl website.
4.3. Electronic payments and payment cards services are managed by:
4.3.1. Transferuj.pl - Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (address: Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under the number 0000412357, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital in the amount of PLN 4,797,500.00 fully paid, NIP: 7773061579.
5. COST, DATE AND DELIVERY METHODS
5.1. The Seller provides the following methods of delivery or receipt of the Product:
5.1.1. Courier delivery, cash on delivery.
5.1.2. Seller or Customer's own transport - after agreeing the conditions of receipt of the goods.
5.2. Possible delivery costs are indicated when placing the Order. They depend on the delivery and payment method chosen by the customer. Delivery costs are also indicated on the Online Store website in the "Delivery costs" tab.
5.3. The deadline for delivery of the Product to the Customer is up to 20 weeks, unless a different date is specified in the description of the Product or when placing the Order. This deadline should be calculated as follows:
5.3.1. If the Customer chooses the method of payment by bank transfer - from the date of crediting the Seller's bank account.
5.3.2. If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.
6. CONDITIONS FOR TERMINATION OF AGREEMENTS FOR THE PROVISION OF ELECTRONIC SERVICES
6.1. The Service Provider and the Service Recipient may terminate the agreement for the provision of Electronic Services at any time by mutual agreement of the parties.
6.2. Termination of the agreement for the provision of Electronic Services:
6.2.1. The agreement for the provision of Electronic Services indefinitely of a continuous nature may be terminated (e.g. Account).
6.2.2. The Service Recipient may terminate the agreement for the provision of Electronic Services without giving reasons by sending an appropriate statement via e-mail to the following address: [email protected] or in writing to the following address: ul. Skargi 17, 48-250 Głogówek. In this case, the agreement expires after 7 days from the date of submission of the declaration of intent to terminate it (notice period), unless the parties agree on a shorter notice period.
6.2.3. The consumer is responsible for reducing the value of the item as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
7. COMPLAINTS PROCEDURE
7.1. Product Complaints: in accordance with art. 558 § 1 of the Civil Code, the Seller's liability under the warranty to the Customer is excluded.
7.2. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store:
7.2.1. The Customer may submit complaints related to the provision of Electronic Services through the Online Store and other complaints related to the operation of the Online Store via email to the following address: [email protected] or in writing to the following address: ul. Skargi 17, 48-250 Głogówek.
7.2.2. It is recommended to provide as much information and circumstances in the complaint as possible regarding the subject of the complaint, in particular the type and date of irregularities and contact details - this will facilitate and accelerate the consideration of the complaint by the Service Provider.
7.2.3. Consideration of the complaint by the Service Provider takes place immediately, not later than within 14 days.
7.2.4. The Service Provider's response to the complaint is sent to the address provided by the Customer, unless the Customer provides otherwise.
8. ADDITIONAL PROVISIONS
8.1. The Seller has the right to limit the available methods of payment, including requiring prepayment in whole or in part, regardless of the method of payment chosen by the Customer in the Order Form and the conclusion of the Sale Agreement.
8.2. In the case of a payment method other than cash on delivery, the Customer is obliged to pay the price under the Sales Agreement within 7 days of its conclusion, unless the Sales Agreement provides otherwise.
8.3. The products that are the subject of the Sales Agreement concluded with the Customer remain the property of the Seller in order to pay the Product price(s) and delivery costs under the Sales Agreement.
8.4. When the Seller releases the Product to the shipment company, the customer receives the benefits and burdens associated with the item and the risk of accidental loss or damage to the item. In this case, the Seller shall not be liable for any loss, defect or damage of the Product arising from its acceptance for transport until its delivery to the Customer and for delay in the delivery of the shipment.
8.5. If the Product is sent to the Customer via a shipment company, the Customer is obliged to examine the shipment in time and in the manner accepted for such shipments. If it finds that during transport there was a loss or damage to the Product, it is obliged to perform all actions necessary to determine the liability of the shipment company.
8.6. The liability of the Service Provider/Seller in relation to the Service Recipient/Customer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement. The Service Provider/Seller shall be liable to the Service Recipient/ Customer only for typical damages foreseeable at the time of conclusion of the agreement and shall not be liable for lost profits in relation to the Service Recipient/Customer.
9. FINAL PROVISIONS
9.1. Agreements concluded through the Online Store are concluded in accordance with Polish law and in the Polish language.
9.2. The Service Provider reserves the right to amend the Regulations. The amended Regulations bind the Service Recipient if the requirements specified in art. 384 of the Civil Code, i.e. the Customer has been properly notified of the changes and the Customer has not terminated the agreement for the provision of Electronic Services of a continuous nature within 7 days from the date of notification. Amendments to the Regulations will not affect orders already placed or submitted and Sales Agreements concluded, implemented or executed.
9.3. If any of the provisions of the Regulations prove to be invalid in whole or in part, the remaining provisions shall remain in force, the Service Provider/Seller and the Service Recipient/Customer shall undertake at the request of any of them to replace the invalid provisions with provisions whose legal force and economic effect are the closest to the replaced provisions.
9.4. Act on specific conditions of consumer sales and amendment to the Civil Code of 27 July 2002 (Journal of Laws No. 141, item 1176 as amended) and other relevant provisions of Polish law.
9.5. Disputes arising between the Service Provider/Seller and the Service Recipient/Customer shall be submitted to the court having jurisdiction over the registered office of the Service Provider/Seller.